Legal notice
Last updated: September 17, 2026
1. Website operator
This website, lumenandloam.store (the "Site"), is owned and operated by:
Lumen & Loam
2 Wheeler Rd
Bolton, MA 01740
United States
Email: info@lumenandloam.store
Lumen & Loam is an online home-decor retailer based in Massachusetts, United States. All references to "we," "us," or "our" in this notice refer to Lumen & Loam.
2. Contact
For questions about an order, a product, or this Site, email info@lumenandloam.store. Include your order number where relevant. Our full policies are available at:
- Terms of Service: https://lumenandloam.store/policies/terms-of-service
- Privacy Policy: https://lumenandloam.store/policies/privacy-policy
- Refund Policy: https://lumenandloam.store/policies/refund-policy
- Shipping Policy: https://lumenandloam.store/policies/shipping-policy
3. Copyright
Unless otherwise stated, the text, graphics, logos, page layout, product descriptions, and other content on this Site are the property of Lumen & Loam or are used under license from our suppliers and are protected by United States and international copyright laws. You may view, download, and print pages from the Site for your own personal, non-commercial use. You may not copy, reproduce, republish, distribute, or create derivative works from any part of the Site without our prior written permission.
4. Trademarks
"Lumen & Loam" and the Lumen & Loam logo are trademarks of Lumen & Loam. Other product names, brand names, and logos that appear on the Site are the trademarks of their respective owners and are used for identification purposes only. Nothing on this Site grants any license or right to use any trademark without the written permission of its owner.
5. Product information and images
We make every effort to display our products accurately. However, colors may vary depending on your screen settings, and stated dimensions may differ slightly from the item you receive because of manufacturing tolerances. Product images may show styling props, furniture, or room settings that are not included with the product. Where a product listing provides a specification list, the specification list governs over the images.
Products are sourced from third-party manufacturers and fulfilled from partner warehouses, some of which are located outside the United States. Lumen & Loam is the seller of record for every order placed on this Site and is responsible for your order, delivery, and after-sales service under our policies.
6. Product safety and compliance notices
Electrical products: Mains-powered lighting sold on this Site is intended for use in the United States on a 110–120 V, 60 Hz supply. Fixed lighting should be installed by a qualified electrician in accordance with local electrical codes. Do not exceed the maximum bulb wattage stated on the product. Do not modify plugs or wiring.
California Proposition 65: Some products sold on this Site may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. Where a warning applies, it is displayed on the product page. For more information, visit www.P65Warnings.ca.gov.
Children and pets: Rugs, mirrors, wall clocks, and lighting are not toys. Keep small parts, cords, and glass components out of reach of children and pets, and secure wall-mounted items to a suitable structural support.
7. Disclaimer
The Site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Lumen & Loam makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of the content on the Site, and we do not warrant that the Site will be uninterrupted or error-free. Nothing in this notice limits any rights you have as a consumer that cannot be excluded by law. Our full limitation of liability is set out in the Terms of Service.
8. Third-party links and services
The Site may contain links to third-party websites, including payment providers, shipping carriers, and review services. Those sites are not controlled by Lumen & Loam, and we are not responsible for their content, privacy practices, or availability. Use of any third-party site is at your own risk and subject to that site's terms.
9. Reporting a copyright or trademark concern
If you believe any content on this Site infringes your copyright or trademark, email info@lumenandloam.store with the subject line "IP notice" and include: (a) a description of the protected work, (b) the URL of the material on our Site you believe is infringing, (c) your contact details, and (d) a statement that you have a good-faith belief the use is not authorized. We review every notice and remove infringing material promptly.
10. Governing law
This notice and any dispute arising from your use of the Site are governed by the laws of the Commonwealth of Massachusetts and the federal laws of the United States, without regard to conflict-of-law principles, as set out in our Terms of Service.
11. Changes to this notice
We may update this Legal Notice from time to time. The date at the top shows when it was last revised. Continued use of the Site after a change means you accept the revised notice.